Jordan Porter, MBA, CCUE in

Jordan Porter, MBA, CCUE

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Vice President, Virtual Services at ALEC
📍 Antioch, Illinois, United States

As Vice President of Virtual Services at ALEC, Jordan is a strategic leader focused on transforming digital ecosystems within the credit union sector. He leverages his MBA and Certified Credit Union Executive (CCUE) credential to enhance member experiences through data-informed, human-centered design, overseeing platforms from digital banking to ITMs.

Jordan demonstrates a strong commitment to professional development and the credit union movement. He is an alumnus of North Park University and maintains an interest in ongoing business education. His career has been centered in the Illinois credit union industry, suggesting a connection to the local professional community.

Unique fact: Jordan has earned rapid promotions at ALEC, advancing from Digital Product Manager to Director and then to Vice President of Virtual Services.

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Experience
15 Years
Current Role
Vice President, Virtual Services
Job Level
Senior
Location
Antioch, Illinois, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jordan cares about

Digital Member Experience
Focuses on transforming complex digital platforms into intuitive, high-value experiences that drive member engagement and satisfaction.
Virtual Service Delivery
Provides strategic leadership and operational oversight for all virtual channels, including call centers, ITMs, and digital banking platforms.
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Career

Work history

1-2026
Vice President, Virtual Services
ALEC
10-2024 - 1-2026
Director of Virtual Services
ALEC
9-2023 - 10-2024
Digital Product Manager
ALEC
4-2023 - 8-2023
Digital New Account Manager
Consumers Credit Union
3-2018 - 4-2023
New Member Experience Manager (Manager of New Accounts)
Consumers Credit Union
In the press

Media appearances

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Education
7-2019 - 7-2022
Certified Credit Union Executive
Cuna Management School
2017 - 2018
Master of Business Administration - MBA
North Park University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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