Jordan Zivoder in

Jordan Zivoder

Login to view DISC.
Quantitative Research Lead & Analyst at Customer Management Practice
📍 Columbus, Ohio Metropolitan Area, United States

Jordan Zivoder is a Quantitative Research Lead at Customer Management Practice with over a decade of experience in market research. He specializes in combining survey research with machine learning to help executives make data-driven decisions. He holds a Bachelors from Washington & Jefferson College and a Masters from Cleveland State University.

Based in Columbus, Ohio, Jordan is a dog owner with two dogs. During his college years, he was an active member of the universitys baseball team, showcasing a blend of analytical skills and team-oriented discipline from a young age.

Unique fact: Jordan played collegiate baseball for the Washington & Jefferson College Presidents.

Read the full overview →
Experience
14 Years
Current Role
Quantitative Research Lead & Analyst
Job Level
Mid-senior
Location
Columbus, Ohio Metropolitan Area, United States
Personality Overview

How Jordan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jordan cares about

AI in Customer Experience
Speaks on topics like CX AI, automation, and balancing self-service with human support to enhance the customer and agent experience.
Quantitative Analysis
His core expertise involves synthesizing data into insights for executives, focusing on improving customer and employee experiences through quantitative methodologies.
+6 more topics Login to view topics
Career

Work history

3-2022
Quantitative Research Lead & Analyst
Customer Management Practice
6-2020 - 3-2022
Manager, Advanced Analytics
Genpact
3-2018 - 6-2020
Associate Director, Market Research & Insights
The Ohio State University
6-2016 - 3-2018
Senior Market Research Analyst
The Ohio State University
10-2014 - 6-2016
Market Research Analyst
Cleveland Clinic
In the press

Media appearances

AI Reality Check | Jordan Zivoder (Quantitative Research Lead at Customer Management Practice). Featured in YouTube
See now
Education
2007 - 2011
Bachelor's Degree
Washington & Jefferson College
2011 - 2014
Master's Degree
Cleveland State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Jordan. Free, 10 seconds.