Jorge Gallardo

Questioner
DISC Type : c

Propietario at Smartvision Consulting

Santiago, Santiago Metropolitan Region, Chile

Overview

Jorge Gallardo is the owner of Smartvision Consulting, specializing in Customer Experience (CX) and process optimization. An MBA graduate from Universidad Adolfo Ibáñez, he has a strong background in developing loyalty strategies and project governance. In 2024, he was recognized as an "Inspirational Graduate" by Duoc UC for his work as an educator.

Outside of his consulting work, Jorge is focused on his health and healing, supported by his family and friends. He has temporarily paused his advisory services to prioritize his well-being. He is a direct and energetic individual who values his personal and professional relationships.

Recently, Jorge was honored with the "Titulados Inspiradores 2024" award in the Educators category.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Systematic

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Customer Experience (CX)
As the founder of Smartvision Consulting, his primary focus is on developing customer loyalty strategies and managing supplier relationships to enhance client experience.
Process Optimization
He has extensive experience advising companies like ESVAL S. A. and Aguas del Valle S. A. on optimizing processes within contact centers and unified communications.
Bridging Digital Divide
He founded his consultancy with a mission to help close the digital divide in Chile, reflecting a commitment to technological accessibility and education.

Media Appearances

Jorge has no verified media appearances

Work History

8-2017
Propietario at Smartvision Consulting
10-2019 - 8-2025
Asesor de Transformación Digital y Cx at Empresas Banmédica
8-2018 - 12-2024
Asesor de procesos en Contact Center y Comunicaciones Unificadas at ESVAL S.A.
8-2018 - 12-2024
Asesor de procesos en Contact Center at Aguas del Valle S.A.
12-2017 - 12-2024
Director Ejecutivo at Smartvision Consulting CX

Education

1996 - 1998
DPA & MBA from Universidad Adolfo Ibáñez
Education details unavailable from Colegio SIEB

More Information

Social Presence :

Prographics :

Exp : 8 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Propietario at Smartvision Consulting
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Insights For Selling To Jorge

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jorge is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jorge

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jorge move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jorge take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Jorge

Personality Compatibility


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