Jorissa N. in

Jorissa N.

Commander · DISC type D
Member of The Supervisory Board at ABN AMRO Verzekeringen
📍 Netherlands

Jorissa N. is the Chief Digital Officer at ABN AMRO Bank N. V. , responsible for global digital customer experience, innovation, and data analytics, including AI. An experienced entrepreneur and board member, she focuses on making digital interactions more human and client-based. Colleagues describe her as energetic, decisive, and passionate.

Her core professional passion is simplifying customers lives by removing friction from digital banking processes. She believes digitalization should help clients in a simpler, faster, and more personal way, turning customer value into organizational value.

Unique fact: Jorissa champions the concept of becoming a "liquid company"— an organization fluid enough to shift and adapt seamlessly with customer needs and market changes.

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Experience
7 Years
Current Role
Member of The Supervisory Board
Job Level
Leadership
Location
Netherlands
Personality Overview

How Jorissa shows up

Very Quick
Risk-Taker
Strong-Willed

They do not care very much about building rapport or relationships. They put a lot of effort into ensuring personal success. They like to stay in control of the negotiation or defining of the terms.

Priorities

Topics Jorissa cares about

Liquid Organization
A recent focus of hers, she advocates for companies to become fluid and adaptable, seamlessly shifting with customer needs, a topic she discussed with Forrester's CEO.
Human-Centered AI
As a key figure at ABN AMRO, she was involved in discussions on GenAI at the Adopt AI 2025 conference, emphasizing human-based design for technology.
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Career

Work history

7-2023
Member of The Supervisory Board
ABN AMRO Verzekeringen
12-2021
Chief Digital Officer (CDO)
ABN AMRO Bank N.V.
9-2021
Member of the Supervisory Board
DenkProducties
7-2019 - 1-2023
Advisory Board
AT Osborne
11-2018
member of the supervisory board
VVV Nederland
In the press

Media appearances

ABN AMRO Bank N.V.'s Jorissa Neutelings on Balancing …. Featured in Apple Podcasts
See now
ABN AMRO Bank N.V.'s Jorissa Neutelings on Balancing Customer Experience and Security. Featured in Chief Digital Heroes Podcast (Podbean)
+2 more appearances Login to view media
Education
9-2020 - 12-2020
Post Graduate Degree
Erasmus Economics & Business Executive Education
2018 - 2019
Behavorial & Cultural Governance Program
Nyenrode Business University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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