José Manuel Carrillo Fong

Inspirer
DISC Type : di

SBCX & Collections Team Lead at Daimler Truck Financial Services México

Mexico City Metropolitan Area

Overview

José Manuel Carrillo Fong is the SBCX & Collections Team Lead at Daimler Truck Financial Services México. He has a comprehensive background in collections, customer service, business development, and operations management. His unique educational background includes a degree in Public Imageology (Imagología), giving him a strategic and integral vision for projects.

He has a keen interest in professional development, recently completing certifications in data analysis skills and effective feedback. José is committed to fostering collaboration and continuous learning within his team, offering personalized solutions that align with both customer and company objectives.

His degree in Imagología is a unique qualification, focusing on the management of public perception and image.

Personality Overview

Achievment Oriented

Confident & Optimistic

Generous

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Team Leadership
Recently promoted to a Team Lead position and has completed training in giving and receiving feedback, showing a focus on team management and development.
Data Analysis
He is enhancing his professional skills by earning a recent certificate in data analysis, indicating a growing interest in data-driven decision-making.
Public Image Management
Holds a Bachelor's degree in "Imagología" (Public Imageology), a unique field focused on managing public perception and brand identity.

Media Appearances

José has no verified media appearances

Work History

10-2025
SBCX & Collections Team Lead at Daimler Truck Financial Services México
6-2025 - 10-2025
SBCX & Collections Subject Matter Expert at Daimler Truck Financial Services México
3-2025 - 6-2025
SBCX & Collections Representative at Daimler Truck Financial Services México
2-2025 - 3-2025
Collections Representative at BlueChip Financial
9-2024 - 2-2025
Customer Service Representative at BlueChip Financial

Education

8-2018 - 1-2023
Licenciatura en Imagología from Colegio de Imagen Pública®
9-2016 - 2-2017
EF SET Certificate from EF Language Abroad

More Information

Social Presence :

Prographics :

Exp : 5 Location : Mexico City Metropolitan Area Job Level : N/A Designation : SBCX & Collections Team Lead at Daimler Truck Financial Services México
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Insights For Selling To José Manuel

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Refer to testimonials from well known people to highlight the value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with José Manuel is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from José Manuel

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will José Manuel move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can José Manuel take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And José Manuel

Personality Compatibility


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