Jose Estrada in

Jose Estrada

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Business Learning Partner at SmithRx
📍 Salt Lake City Metropolitan Area, United States

Jose is a customer support and training professional with a background in hospitality and financial services. He specializes in instructional design and team development, currently serving as a Member Support Associate Trainer at SmithRx. He holds a certification in Instructional Design.

Originally from Utah, Jose has professional experience in Chicago, where he once managed a large hotel. In high school, he was active in the Student Government and the Debate Team, showing an early interest in leadership and communication.

Unique fact: Jose transitioned his career from managing a 361-room Hilton hotel in Chicago to developing training programs in the healthcare sector.

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Experience
15 Years
Current Role
Business Learning Partner
Location
Salt Lake City Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jose cares about

Member Support Training
His entire career at SmithRx, from Specialist to Trainer, has focused on training, process improvement, and enhancing the member support experience.
Instructional Design
He holds a certification in Instructional Design and lists related skills like ADDIE and Cognitive Learning Theory in his professional experience.
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Career

Work history

3-2024
Business Learning Partner
SmithRx
3-2022 - 3-2024
Associate Trainer, Member Services
SmithRx
7-2021 - 3-2022
Member Support Enablement Coordinator
SmithRx
11-2019 - 10-2020
Customer Care Professional
Optum Bank
7-2018 - 8-2019
Front Office Manager
Crestline Hotels & Resorts
In the press

Media appearances

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Education
9-2023 - 12-2023
Instructional Design
University of Utah
2003 - 2007
Education details unavailable
Kearns High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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