Jovana Muzurovic in

Jovana Muzurovic

Evaluator · DISC type CSD
Head of Customer Success and Partnerships at QualiBooth
📍 Scottsdale, Arizona, United States

Jovana is the Head of Customer Success and Partnerships at QualiBooth, specializing in website accessibility audits and remediation. With a background in law from the University of Novi Sad, she brings a unique compliance-focused perspective to her work in digital inclusion, previously holding several managerial roles at Health Endeavors.

Her interests demonstrate a strong commitment to disability rights and digital standards, following organizations like the W3C, United States Access Board, and the European Disability Forum. She is passionate about creating an inclusive digital presence that is accessible to all users, viewing it as both a right and smart business.

Unique Fact: Jovana uniquely combines a formal legal education with a career focused on technology and digital accessibility.

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Experience
13 Years
Current Role
Head of Customer Success and Partnerships
Job Level
Mid-senior
Location
Scottsdale, Arizona, United States
Personality Overview

How Jovana shows up

Thorough Evaluator
Quality Focused
Fast But Analytical

They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Jovana cares about

Digital Accessibility
Her role is centered on ADA and EAA compliance. She frequently posts about the importance of digital inclusion and making technology accessible for all users.
Inclusive E-commerce
Attends events like the Balkan eCommerce Summit and Shoptalk Europe, focusing on how accessibility drives engagement, SEO, and trust in retail.
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Career

Work history

7-2024
Head of Customer Success and Partnerships
QualiBooth
9-2017 - 8-2024
Director of Implementation
Health Endeavors
9-2016 - 9-2017
Manager of ACO Implementation Services
Health Endeavors
4-2014 - 9-2016
Manager of HAT Implementation Services
Health Endeavors
9-2012 - 11-2013
Corporate Legal Counsel
Tarkett
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Law
Pravni fakultet Univerziteta u Novom Sadu / University of Novi Sad Faculty of Law
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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