Jowan Gosens

Examiner
DISC Type : cs

Customer Insights Specialist at Intouch365

Breda, North Brabant, Netherlands

Overview

Jowan is a Technical Consultant at Intouch365 specializing in Dynamics Customer Insights, data architecture, and the Power Platform. A recent graduate of Tilburg University with a Masters in Data Science & Society, he works on projects for clients like Eneco and Vogelbescherming, utilizing new Microsoft technologies like Fabric.

Outside of work, Jowan has a clear interest in Dutch football, as indicated by his following of the KNVB (Royal Dutch Football Association). He values his local network, living just a five-minute bike ride from his office, and has previous experience in the hospitality sector at a theater.

He built a complete demo environment to showcase the potential of data and AI to inspire new clients and demonstrate practical applications.

Personality Overview

Unexpressive

Overcautious

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Customer Data Platforms
Specializes in Dynamics 365 Customer Insights and helps clients, like Vogelbescherming, renew their data architecture for better customer engagement.
AI Data Readiness
Advocates for building a solid data foundation before implementing AI and has hands-on experience using Microsoft Fabric for data architecture projects.
Marketing Automation
Leverages the Microsoft Power Platform (Power Apps, Power Automate, Power BI) to enhance marketing capabilities and improve the customer experience.

Media Appearances

Jowan has no verified media appearances

Work History

3-2024
Customer Insights Specialist at Intouch365
9-2025
Technisch Consultant | Intouch365 at Nierstichting
5-2024
Technisch Consultant | Intouch365 at Eneco
5-2024 - 10-2024
Customer Insights Specialist | Intouch365 at Vogelbescherming Nederland
11-2022 - 2-2024
Allround Horeca Medewerker at Chassé Theater

Education

1-2023 - 1-2024
Master's degree from Tilburg University
9-2022 - 1-2023
Pre-Master from Tilburg University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Breda, North Brabant, Netherlands Job Level : Junior Designation : Customer Insights Specialist at Intouch365
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Insights For Selling To Jowan

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jowan is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Jowan

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Jowan move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Jowan take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Jowan

Personality Compatibility


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