Juan Diego Del Castillo in

Juan Diego Del Castillo

Balancer · DISC type S
Customer Success Manager - US & Latam at MSP360
📍 Orlando, Florida, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
8 Years
Current Role
Customer Success Manager - US & Latam
Job Level
Middle
Location
Orlando, Florida, United States
Personality Overview

How Juan shows up

Empathetic
Process-Oriented
Formal Mannered

They are comfortable taking a long term view. Even if it takes time, they prefer following the process. They are polite and respectful but practical.

Priorities

Topics Juan cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2024
Customer Success Manager - US & Latam
MSP360
11-2018
Founder
Manyas Pop Up
9-2022 - 1-2024
Customer Success Manager
Culture Amp
6-2021 - 9-2022
Customer Success Executive - US & Latam
Tripadvisor
1-2017 - 2-2020
Sales and Business Operations
SPQR
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2013 - 2014
Associate of Arts (A.A.)
City College of San Francisco
Bachelor of Arts - BA
Universidad de Lima
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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