Juani Ruiz Medina

Juani Ruíz Medina is an IT Project Manager at SOLTEL Group with over 15 years of experience specializing in digital transformation and ITSM. She leads the implementation of the BMC Helix ITSM ecosystem for the public sector. Juani holds certifications in ITIL® 4, Agile HR, and Lean Six Sigma.

Outside of her core technical role, Juani is a passionate advocate for modernizing public services, viewing the digitalization of the justice system as a necessity, not an option. Colleagues describe her as a supportive and charismatic leader, dedicated to teaching and empowering her team members to grow professionally.

Colleagues consistently praise her as a tireless, organized, and effective leader who excels at building healthy and high-performing teams with a great work environment.