Julia Hinojosa in

Julia Hinojosa

Questioner · DISC type c
Customer Service Manager at Plastic-Mart.Com
📍 Dallas-Fort Worth Metroplex, United States

Julia Hinojosa is the Customer Experience Manager for Tank-Depot. com, focusing on enhancing customer satisfaction through strategic problem-solving and CRM expertise. Her career is rooted in customer service leadership, with extensive experience managing teams and processes at companies like Plastic-Mart. Com. She holds certifications in HubSpot and Digital Marketing.

She recently completed an advanced course in "Customer Service: Problem Solving and Troubleshooting, " highlighting her dedication to continuous professional development in her field.

Read the full overview →
Experience
13 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Julia shows up

Value Seeker
Not Easily Convinced
Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms. They prefer to analyze every situation thoroughly.


Priorities

Topics Julia cares about

Customer Experience
As a Customer Experience Manager, her primary focus is on elevating the customer journey using strategic problem-solving and innovative solutions to ensure satisfaction and retention.
CRM Solutions
Her profile highlights expertise in Customer Relationship Management and Salesforce. com, with a focus on empowering teams and improving customer interactions through technology.
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Career

Work history

1-2021
Customer Service Manager
Plastic-Mart.Com
8-2019 - 1-2021
Call Center Supervisor
Plastic-Mart.Com
1-2018 - 7-2019
Assistant Call Center Manager
Plastic-Mart.Com
9-2012 - 1-2018
Account Sales Representative
Plastic-Mart.Com
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Julia has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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