Justin Layne

Questioner
DISC Type : c

Executive Director - Chief of Staff at J.P. Morgan

Dallas-Fort Worth Metroplex, United States

Overview

Results-driven Chief of Staff with over twenty years of experience at major financial firms like Citi and J. P. Morgan. He specializes in strategic planning, data analytics, and relationship building to drive operational excellence. Justin holds both an MBA and a Bachelors degree from East Tennessee State University.

After a distinguished 20-year career at Citi, he transitioned to his current executive role at J. P. Morgan, highlighting his deep expertise in the financial services industry.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Operational Efficiency
His entire career focuses on innovating solutions, improving organizational performance, and increasing efficiencies through strategic planning and data analytics.
Strategic Planning
A core skill leveraged in his Chief of Staff roles at both J. P. Morgan and Citi to address complex business challenges and drive results.
Cross-functional Collaboration
Recognized for his ability to mediate, foster open communication, and improve collaboration across diverse teams to achieve organizational goals.

Media Appearances

Justin has no verified media appearances

Work History

12-2025
Executive Director - Chief of Staff at J.P. Morgan
9-2021 - 12-2025
SVP Chief of Staff at Citi
12-2020 - 9-2021
VP Chief Of Staff at Citi
4-2011 - 12-2020
Lead Business Analyst at Citi
8-2009 - 5-2010
Graduate Assistant at East Tennessee State University

Education

2008 - 2010
MBA from East Tennessee State University
2002 - 2008
Bachelor from East Tennessee State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Dallas-Fort Worth Metroplex, United States Job Level : Senior Designation : Executive Director - Chief of Staff at J.P. Morgan
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Insights For Selling To Justin

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Justin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Justin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Justin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Justin take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Justin

Personality Compatibility


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