Justin Williams
Commander · DISC type DJustin Williams is a Large Enterprise Account Executive at Sprinklr with deep expertise in customer experience, conversational AI, and cloud communications. A University of Michigan MBA graduate, he has a proven track record at firms like Kore. ai and RingCentral. Colleagues describe him as strategic, a top performer, and highly respected.
He is an avid problem solver who enjoys working with customers to resolve complex business issues. His posts suggest an appreciation for high-quality product design and brands that adhere to the highest standards of quality and corporate integrity.
He has a nuanced perspective on automated customer interactions, questioning whether typical IVR language makes customers feel "contained or deflected. "
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More than the product, they care about the effectiveness of the product. They are very proud of what they do. They like to act fast and expect others to do the same.
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Dominance (D)
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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