Jyoti Verma

Jyoti Verma is an ITSM Solution Architect at Cadence with over 15 years of experience specializing in service management tools like BMC Remedy and JIRA. ITIL-certified, she leads platform migrations, managing the full project lifecycle from requirement gathering and design to final implementation.

She has shown a keen interest in the latest cloud technology trends, particularly within the EDA and systems design space, and follows advancements in trade and logistics technology.

She has successfully led two major, end-to-end platform migrations: from Remedy to Remedyforce, and subsequently from Remedyforce to JIRA ServiceDesk.