Kacy Whitehead in

Kacy Whitehead

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Customer Success Manager I - SMB UK&I at Deel
📍 Edinburgh, Scotland, United Kingdom

Kacy is a Customer Success Manager at Deel, specializing in global payroll and HR solutions for the SMB market. She transitioned from a successful career in technology recruitment at Lorien and attended Southend High School for Boys. People who have worked with her often describe her as professional, dedicated, and proactive.

Outside of work, Kacy is passionate about supporting causes close to her heart through physical challenges. She participated in the Colchester 10k race, running in torrential rain to raise money and awareness for the MS Society, demonstrating her commitment to philanthropy and personal fitness.

She successfully pivoted her career from technology recruitment into the complex, fast-paced world of global EOR, payroll, and HR.

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Experience
6 Years
Current Role
Customer Success Manager I - SMB UK&I
Job Level
Middle
Location
Edinburgh, Scotland, United Kingdom
Personality Overview

How Kacy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kacy cares about

Global HR Solutions
Her role at Deel involves helping clients navigate the complexities of global payroll, compliance, and EOR, as she shared in a recent post about her work.
Customer Success
She is passionate about her role and has shared insights into the dynamic and complex nature of working in customer success at a global company like Deel.
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Career

Work history

1-2025
Customer Success Manager I - SMB UK&I
Deel
9-2022 - 12-2024
Senior Account Manager
Lorien
10-2021 - 8-2022
Account Manager
Lorien
10-2019 - 9-2021
Resourcer
Lorien
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2017 - 2019
A Levels
Southend High School for Boys
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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