Kaitlin Birkett in

Kaitlin Birkett

Go-getter · DISC type d
VP, Business System - Field Ops, Commercial and Shared Services at Johnson Controls
📍 Greater Chicago Area, United States

Kaitlin Birkett is a results-oriented VP of Business Systems at Johnson Controls, specializing in operational and sales leadership within the HVAC and security industries. A graduate of Boston University, she excels in business transformation, cross-functional team development, and driving operational excellence at companies like JCI and GE.

Outside of her professional roles, Kaitlin is a passionate advocate for women in business and mentorship. As a mother of three, she frequently reflects on the importance of resilience, supporting colleagues, and creating an inclusive environment for working parents.

Interesting fact: Kaitlin finds special meaning in International Womens Day, particularly after returning to work following the birth of her third child.

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Experience
14 Years
Current Role
VP, Business System - Field Ops, Commercial and Shared Services
Job Level
Senior
Location
Greater Chicago Area, United States
Personality Overview

How Kaitlin shows up

Vision Oriented
Decisive
Fast-Paced

They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Priorities

Topics Kaitlin cares about

Operational Excellence
Her career has centered on transforming operations, implementing standard work, and aligning best practices in commercial and operational areas at GE and Johnson Controls.
Business Transformation
She has significant experience leading large-scale change, including M&A, digitizing business processes, and ensuring commercial consistency across global teams.
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Career

Work history

9-2025
VP, Business System - Field Ops, Commercial and Shared Services
Johnson Controls
4-2024 - 9-2025
Executive Director, Global Strategic Operations
Johnson Controls
1-2021 - 6-2024
Market General Manager - Chicago, IL
Johnson Controls
1-2018
Operational Excellence Executive
GE
1-2017 - 12-2017
EPC Projects - Executive Transformation Leader
GE Energy Connections
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
BSBA
Questrom School of Business, Boston University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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