Kaitlyn Nolan

Observer
DISC Type : ic

Director of Ecommerce at Phil Long Dealerships

Colorado Springs, Colorado, United States

Overview

Kaitlyn Nolan is the Director of Ecommerce at Phil Long Dealerships, leveraging extensive experience from her previous roles at Cox Automotive. Her background includes managing sales for VinSolutions across a multi-state region, focusing on strategic partnerships with dealers. She holds a Bachelor of Science from Rowan University.

Based on her professional history and interests, Kaitlyn is deeply involved in the automotive technology space. She follows industry leaders like Dealer. com and The Reynolds and Reynolds Company, indicating a passion for digital solutions that drive dealership success.

Unique fact: Kaitlyn has a strong belief in using exclusive first-party data within a CRM to precisely identify customers who are ready to buy.

Personality Overview

Example Seeker

Curious

Value Driven

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Automotive Ecommerce
As the current Director of Ecommerce for a major dealership group, this is her primary professional focus.
Automotive CRM Strategy
Previously a Group Sales Manager for VinSolutions, a leading automotive CRM, she is an expert in leveraging customer data.
AI in Automotive
She recently highlighted Artificial Intelligence as the single biggest topic of discussion at the NADA conference.

Media Appearances

Kaitlyn has no verified media appearances

Work History

2-2026
Director of Ecommerce at Phil Long Dealerships
4-2025 - 2-2026
Group Sales Manager - VinSolutions at Cox Automotive Inc.
6-2021
Regional Sales Manager at Cox Automotive Inc.
10-2020 - 6-2021
Business Development Center Manager at Van Buren Buick GMC
8-2018 - 10-2020
Community Manager at REGUS - IWG plc. Offices | Coworking | Meeting Rooms.

Education

Bachelor of Science - BS from Rowan University
Education details unavailable from University of New Haven

More Information

Social Presence :

Prographics :

Exp : 8 Location : Colorado Springs, Colorado, United States Job Level : Mid-senior Designation : Director of Ecommerce at Phil Long Dealerships
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Insights For Selling To Kaitlyn

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kaitlyn is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Kaitlyn

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kaitlyn move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Kaitlyn take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Kaitlyn

Personality Compatibility


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