Kaleb McTear

Questioner
DISC Type : c

Customer Success Relationship Manager - Concierge at Coinbase

Dallas, Texas, United States

Overview

Kaleb has no verified overview

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Topics They Care About

Kaleb has no verified topics they care about

Media Appearances

Kaleb has no verified media appearances

Work History

3-2025
Customer Success Relationship Manager - Concierge at Coinbase
6-2024 - 3-2025
Customer Retention Manager at Cvent
4-2024 - 9-2024
Client Value Manager at Coinbase
8-2022 - 2-2024
Product Manager | Customer Success at 6sense
10-2021 - 6-2022
Product Specialist | Customer Strategist at Coinbase

Education

2015 - 2021
Bachelor's degree from California State University - East Bay
2019 - 2020
Coding from UC Berkeley Extension

More Information

Social Presence :

Prographics :

Exp : 4 Location : Dallas, Texas, United States Job Level : Middle Designation : Customer Success Relationship Manager - Concierge at Coinbase
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Insights For Selling To Kaleb

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kaleb is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Kaleb

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kaleb move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Kaleb take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Kaleb

Personality Compatibility


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