Karen Ethier in

Karen Ethier

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Senior Director of Support Services, Information Technology at Roger Williams University
📍 Rumford, Rhode Island, United States

Karen Ethier is a transformational IT executive with over 20 years of experience leading technology and support services in higher education at Roger Williams University. She is an ITIL certified professional with a proven record of optimizing operations, managing budgets, and building service excellence programs.

She is a strong advocate for women in IT, organizing events for a local networking group of female IT professionals from various universities and corporations. Karen has a long and sentimental history with her university, reflecting on her 24-year journey from an entry-level AV tech to her current leadership role.

Uniquely, she holds dual roles, also serving as the Search Advocacy Coordinator, where she develops programs to enhance diversity, equity, and inclusion in the universitys hiring practices.

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Current Role
Senior Director of Support Services, Information Technology
Location
Rumford, Rhode Island, United States
Personality Overview

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Priorities

Topics Karen cares about

Equitable Hiring
Serves as the Search Advocacy Coordinator and presents on equitable search practices and unconscious bias to create diverse teams, a core part of her professional identity.
Higher Ed Technology
Her entire career is in this sector. She frequently presents on topics like Hyflex learning, digital literacy for students, and emerging U. S. higher education technology trends.
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Career

Work history

6-2023
Senior Director of Support Services, Information Technology
Roger Williams University
2-2022 - 4-2025
Search Advocacy Coordinator
Roger Williams University
9-2014 - 6-2023
Director of Support Services
Roger Williams University
2010 - 9-2014
Director of Media Services
Roger Williams University
2004 - 2010
Assistant Director of Media Services
Roger Williams University
In the press

Media appearances

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Education
2001 - 2003
M.A.
Roger Williams University
1998
Bachelor of Arts (B.A.)
University of Rhode Island
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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