Karen Liem

Energizer
DISC Type : I

Director of Operations at Brilliant Earth

San Francisco Bay Area, United States

Overview

Karen is a performance-driven supply chain and operations executive with a track record across manufacturing, logistics, and retail. She has held key leadership roles, including COO and VP of Operations, focused on increasing performance and restructuring supply chain solutions. She attended the University of Michigan.

Drawing from her university studies in History of Art and Communications, Karen likely has a strong appreciation for creative expression and brand storytelling. Her professional focus on D2C brands and interest in companies like SEPHORA suggest a passion for the beauty and apparel industries.

She was the VP of Vendors and Operations for Re: store, a startup that aimed to create the "future of physical retail. "

Personality Overview

Full Of Energy

Believer

Enthusiastic

They are people oriented, friendly and like creating new connections.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Operational Excellence
Her profile emphasizes incorporating innovative techniques to achieve increased productivity, operational excellence, and revenue growth across various business disciplines.
Supply Chain Solutions
She has deep experience developing and restructuring company-wide supply chain solutions that drive performance and efficiency.
Retail Innovation
At Re: store, she worked on a concept described as the "future of physical retail, " blending D2C brands into a unique, shared store experience.

Media Appearances

Karen has no verified media appearances

Work History

12-2020
Director of Operations at Brilliant Earth
12-2018 - 3-2020
VP of Vendors and Operations at Re:store
4-2011 - 11-2018
Chief Operations Officer at Azalea Group, Inc.
11-2006 - 3-2011
Vice President, Operations at Tobi
3-2006 - 11-2006
Director of Operations at Via Motif

Education

History of Art and Communications from University of Michigan

More Information

Social Presence :

Prographics :

Exp : 23 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director of Operations at Brilliant Earth
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Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Karen

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Karen take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Karen

Personality Compatibility


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