Senior leader with over 20 years of experience in operational transformation and customer performance across the utilities and financial services sectors. She is a recognized speaker on using data-driven strategies for debt recovery. Colleagues describe her as a pragmatic, strategic, and true expert in the credit industry.
Outside of work, she is focused on family and community. During a career break, she volunteered as the chair of trustees for Scarborough Mencap and worked part-time at a local bank during the pandemic to help people access essential services.
She once introduced an award-winning initiative that generated an additional £3 million in cash in its first year.
Read the full overview →They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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