Senior leader with over 20 years of experience in operational transformation and customer performance across the utilities and financial services sectors. She is a recognized speaker on using data-driven strategies for debt recovery. Colleagues describe her as a pragmatic, strategic, and true expert in the credit industry.
Outside of work, she is focused on family and community. During a career break, she volunteered as the chair of trustees for Scarborough Mencap and worked part-time at a local bank during the pandemic to help people access essential services.
She once introduced an award-winning initiative that generated an additional £3 million in cash in its first year.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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