Karina Arriagada Adasme in

Karina Arriagada Adasme

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Coordinador Canales Indirectos Retención y Fidelización Seguros Ripley at Banco Ripley Chile
📍 Santiago, Santiago Metropolitan Region, Chile

Karina Arriagada Adasme is a coordinator at Banco Ripley Chile, specializing in customer retention and loyalty for indirect insurance channels. Her career spans leadership roles in contact centers at major financial institutions like Consorcio, BBVA, and Scotiabank. She holds a degree in Business Administration Engineering from Universidad Andres Bello.

Karina shows an interest in supporting higher education, as evidenced by her promotion of a university students thesis survey. She follows major retail and e-commerce companies like Falabella, Cencosud, and Mercado Libre, suggesting an interest in the broader consumer market and customer experience trends in Chile.

Unique fact: Before her career in finance and management, she completed eight semesters of study in Early Childhood Education.

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Experience
16 Years
Current Role
Coordinador Canales Indirectos Retención y Fidelización Seguros Ripley
Location
Santiago, Santiago Metropolitan Region, Chile
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Karina cares about

Client Loyalty
Her current role focuses on retention and loyalty, and she has completed specialized seminars in customer loyalty at Universidad Adolfo Ibáñez.
Contact Center Leadership
Has extensive experience leading and managing contact center teams at several major banks, including BBVA, Scotiabank, and Consorcio.
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Career

Work history

8-2023
Coordinador Canales Indirectos Retención y Fidelización Seguros Ripley
Banco Ripley Chile
9-2020 - 7-2023
Jefe Contact Center
Consorcio
11-2016 - 1-2020
Supervisor Contact Center
BBVA Chile
11-2016 - 2020
Supervisor Servicio Atención al Cliente Contact Center
Scotiabank
12-2012 - 10-2016
Supervisor Servicio Técnico y Atención al cliente
VTR
In the press

Media appearances

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Education
10-2017
Ingenieria en Administración de Empresas
Universidad Andres Bello
8-2024
Seminario Fidelización de Clientes
Universidad Adolfo Ibáñez
10-2017
Licenciatura
Universidad Andres Bello
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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