Karina Reis in

Karina Reis

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Head of Governance, QA and Operational Claims - Latam at Zurich Insurance Company Ltd
📍 São Paulo, São Paulo, Brazil

Karina Reis is the Head of Governance, QA, and Operational Claims for Latam at Zurich Insurance, with over 18 years of experience in actuarial science, risk management, and leadership. A graduate of the University of São Paulo, she was previously the Executive Actuarial Manager and led the IFRS17 implementation project.

Outside of her direct responsibilities, Karina is passionate about fostering new talent, demonstrated by her return to her alma mater, USP, to participate in a recruitment and career fair. She is also a proponent of diversity in the workplace, sharing content that reflects this value.

After 18. 5 years specializing in Reserves, she recently pivoted into a new leadership role, showcasing her adaptability and drive for new challenges.

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Experience
12 Years
Current Role
Head of Governance, QA and Operational Claims - Latam
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Karina cares about

Actuarial Governance
Her new role combines her 18+ years of deep experience in actuarial reserves with a focus on governance, quality assurance, and operational claims across Latin America.
IFRS17 Implementation
She was the actuarial leader for the IFRS17 implementation project at Zurich, a complex and significant regulatory change in the insurance industry.
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Career

Work history

10-2025
Head of Governance, QA and Operational Claims - Latam
Zurich Insurance Company Ltd
8-2017 - 10-2025
Gerente Executivo Atuarial
Zurich Insurance Company Ltd
7-2019 - 3-2020
Local chief actuary (interim)
Zurich Insurance Company Ltd
12-2012 - 8-2017
Coordenadora de Atuária
Tokio Marine Seguradora S/A
6-2012 - 11-2012
Supervisora Atuarial
PwC
In the press

Media appearances

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Education
2006 - 2009
Bacharel
USP - Universidade de São Paulo
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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