Karina Reis

Critic
DISC Type : C

Head of Governance, QA and Operational Claims - Latam at Zurich Insurance Company Ltd

São Paulo, São Paulo, Brazil

Overview

Karina Reis is the Head of Governance, QA, and Operational Claims for Latam at Zurich Insurance, with over 18 years of experience in actuarial science, risk management, and leadership. A graduate of the University of São Paulo, she was previously the Executive Actuarial Manager and led the IFRS17 implementation project.

Outside of her direct responsibilities, Karina is passionate about fostering new talent, demonstrated by her return to her alma mater, USP, to participate in a recruitment and career fair. She is also a proponent of diversity in the workplace, sharing content that reflects this value.

After 18. 5 years specializing in Reserves, she recently pivoted into a new leadership role, showcasing her adaptability and drive for new challenges.

Personality Overview

Precise

Negotiator

Critic

They like to do things independently and don’t look for support from others.  They don’t appreciate bells and whistles unless backed by data. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Actuarial Governance
Her new role combines her 18+ years of deep experience in actuarial reserves with a focus on governance, quality assurance, and operational claims across Latin America.
IFRS17 Implementation
She was the actuarial leader for the IFRS17 implementation project at Zurich, a complex and significant regulatory change in the insurance industry.
Cross-border Leadership
She manages a team of 13 people located in both Brazil and Buenos Aires, requiring leadership across different countries and cultures.

Media Appearances

Karina has no verified media appearances

Work History

10-2025
Head of Governance, QA and Operational Claims - Latam at Zurich Insurance Company Ltd
8-2017 - 10-2025
Gerente Executivo Atuarial at Zurich Insurance Company Ltd
7-2019 - 3-2020
Local chief actuary (interim) at Zurich Insurance Company Ltd
12-2012 - 8-2017
Coordenadora de Atuária at Tokio Marine Seguradora S/A
6-2012 - 11-2012
Supervisora Atuarial at PwC

Education

2006 - 2009
Bacharel from USP - Universidade de São Paulo

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Head of Governance, QA and Operational Claims - Latam at Zurich Insurance Company Ltd
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Insights For Selling To Karina

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karina is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Karina

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Karina move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Karina take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Karina

Personality Compatibility


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