Karol Hernandez

Questioner
DISC Type : c

Directora de Gestión de Talento Humano at NCQ Technologies.

San Carlos, Alajuela, Costa Rica

Overview

Karol Hernandez is the Director of Human Talent Management at NCQ Technologies, specializing in strategic communications, organizational development, and performance management. Described by colleagues as an exceptional, compassionate, and innovative leader, she holds certifications in Global HR Capability and Mastering Generative AI in HR.

She is a leader who values deep team connections and is a strong advocate for continuous learning to stay updated on modern management practices. Her approach is often focused on the human side of business, emphasizing morale and genuine appreciation within her team.

Unique fact: She is actively seeking advanced, practical B2B sales training for her companys sales team, focusing on real-world closing techniques.

Personality Overview

Price-Sensitive

Cautious & Analytical

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

B2B Sales Enablement
Actively searching for practical B2B sales training for her team, with a focus on closing deals, commercial follow-up, and handling the moment of decision.
AI in HR
Demonstrates a commitment to modern HR practices through her recent certification in "Mastering Generative AI in HR", showing interest in applying technology to her field.
Empathetic Leadership
Values personal team connections, as evidenced by her emotional appreciation for a thoughtful gift from her team. Recommendations highlight her as compassionate and approachable.

Media Appearances

Karol has no verified media appearances

Work History

1-2021
Directora de Gestión de Talento Humano at NCQ Technologies.
9-2019 - 2-2022
Talent Management Consultant at Pixel506
3-2019 - 9-2019
Consultor en recursos humanos at DotCreek
1-2015 - 5-2019
Office Manager Executive Assistant at DotCreek

Education

2014 - 2022
Bachillerato from Universidad Estatal a Distancia de Costa Rica

More Information

Social Presence :

Prographics :

Exp : 11 Location : San Carlos, Alajuela, Costa Rica Job Level : N/A Designation : Directora de Gestión de Talento Humano at NCQ Technologies.
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Insights For Selling To Karol

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karol is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Karol

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Karol move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Karol take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Karol

Personality Compatibility


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