Karthik Basava in

Karthik Basava

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Global Head, ServiceNow Practice at UST
📍 Aliso Viejo, California, United States

Karthik leads the ServiceNow Practice globally at UST, where he leverages his strategic acumen to implement practice roadmaps. An MBA graduate from the Indian Institute of Management, he has a proven track record of building successful teams and delivering complex implementations. Colleagues describe him as dynamic, task-oriented, and a quick learner.

While deeply immersed in the world of AI and technology, Karthik places a high value on personal interaction. He believes that human connections and building relationships are the most memorable and important aspects of professional gatherings. This highlights his focus on people-centric leadership in a tech-driven environment.

He successfully incubated the entire ServiceNow Practice at his previous company, abhra Inc, building the team and Center of Excellence from scratch.

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Experience
12 Years
Current Role
Global Head, ServiceNow Practice
Location
Aliso Viejo, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Karthik cares about

ServiceNow Practice Growth
He built a ServiceNow practice from the ground up at a previous company and now leads the global practice at UST, focusing on strategic roadmaps and client delivery.
Agentic AI
Recently involved in presenting the latest developments in Agentic AI on platforms like ServiceNow, Salesforce, and Workday at a major UST technology exhibition.
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Career

Work history

12-2020
Global Head, ServiceNow Practice
UST
2-2018 - 12-2020
Director - ServiceNow Practice
abhra Inc
6-2015 - 2-2018
Delivery Manager
abhra Inc
11-2010 - 5-2013
Software Developer
Mahindra Satyam
In the press

Media appearances

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Education
2013 - 2015
Master of Business Administration (M.B.A.)
Indian Institute of Management, Indore
2020 - 2021
Post Graduate Diploma
National Academy of Legal Studies & Research (NALSAR) University Hyderabad
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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