Katelin is a Senior Lead Program Manager in CX Transformation at Gusto, leveraging her PMP and CSM certifications to drive business-transformative initiatives and optimize solution delivery. She is an expert in CRM and process improvement, effectively leading cross-functional teams.
Outside of her professional life, Katelin has an entrepreneurial nature and has obtained a certification in managing people and teams from the London School of Economics and Political Science. She is interested in efficient operations and program management intake.
People often call her a "powerhouse," "workhorse," and someone with a "strong process improvement mindset."
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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