Kathleen Dillinger

Observer
DISC Type : ci

Director of Quality Improvement and Outreach at MedStar Family Choice-DC

Ellettsville, Indiana, United States

Overview

Kathleen has no verified overview

Personality Overview

Value Driven

Assertive

Curious

They are generally good communicators and can be hard to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Kathleen has no verified topics they care about

Media Appearances

Kathleen has no verified media appearances

Work History

8-2025
Director of Quality Improvement and Outreach at MedStar Family Choice-DC
12-2022 - 8-2025
Director of Quality Improvement at Indiana Family and Social Services Administration
3-2018 - 12-2022
Quality Manager at Indiana University Health
11-2016 - 3-2018
Team Lead- Quality Improvement Consultant at Indiana University Health
7-2015 - 11-2016
Program Manager-Compliance/Quality at Indiana University Health

Education

1988 - 1992
Bachelor of Science (B.S.) from Loyola University Chicago
2011 - 2012
Master's Certificate in Project Management from Villanova University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Ellettsville, Indiana, United States Job Level : Mid-senior Designation : Director of Quality Improvement and Outreach at MedStar Family Choice-DC
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Insights For Selling To Kathleen

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathleen is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Kathleen

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kathleen move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Kathleen take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kathleen

Personality Compatibility


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