Kathy Dalpes

Go-getter
DISC Type : d

SVP, Customer Operations at Gametime

Greater Phoenix Area, United States

Overview

Kathy has no verified overview

Personality Overview

Direct & Candid

Decisive

Vision Oriented

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Kathy has no verified topics they care about

Media Appearances

Kathy has no verified media appearances

Work History

9-2023
SVP, Customer Operations at Gametime
7-2017 - 6-2021
Vice President, Global Customer Support at Zendesk
7-2012 - 10-2014
Vice President, Global Customer Support at Spotify
1-2011 - 7-2012
Sr Director Customer Operations at Belkin
11-2006 - 2-2011
Director, Global Customer Support at Skype

Education

Education details unavailable from De Anza College
Education details unavailable from Regis University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Phoenix Area, United States Job Level : Leadership Designation : SVP, Customer Operations at Gametime
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Insights For Selling To Kathy

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathy is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Kathy

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Kathy move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Kathy take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Kathy

Personality Compatibility


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