Kavita Muthanna in

Kavita Muthanna

Supporter · DISC type s
Head- Service Performance at Motherhood
📍 Bengaluru, Karnataka, India

Kavita Muthanna is a seasoned service leader with extensive experience in customer experience and guest relations across the hospitality, corporate, and healthcare sectors. Her career includes key roles at The Ritz-Carlton, Morgan Stanley, and currently as Head of Service Performance at Motherhood. Colleagues describe her as a "true pro" with an impeccable "work ethic" and strong "attention to detail".

Away from her professional life, Kavita appears to have an interest in sports and wellness. She has participated in a corporate cricket league in Bengaluru and has also shown an interest in yoga, having attended classes locally.

Unique fact: Kavita was a key member of the pre-opening team for the first Ritz-Carlton hotel in Bangalore.

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Experience
16 Years
Current Role
Head- Service Performance
Location
Bengaluru, Karnataka, India
Personality Overview

How Kavita shows up

Calm
Social Proof Driven
Slow To Decisions

They are unlikely to become strong champions as they don't prefer pushing other people. They get along well with all people. Their decisions are defined by the possible value that they can bring to the organization.


Priorities

Topics Kavita cares about

Guest Experience
Her career is built on managing guest and customer relations in luxury hospitality at The Ritz-Carlton and in healthcare at Manipal and Motherhood.
Service Performance
Her current title is "Head- Service Performance, " and her past roles have consistently focused on elevating service quality and customer satisfaction.
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Career

Work history

3-2025
Head- Service Performance
Motherhood
7-2018 - 2-2025
Director Employee and Guest Services
Morgan Stanley
8-2016 - 6-2018
Head Of Customer Experience (Corporate Office)
Manipal Health Enterprises Pvt. Ltd
12-2012 - 7-2016
Club Lounge and Guest Relations Manager
The Ritz-Carlton Hotel Company LLC
9-2007 - 5-2011
Deputy General Manager
Brook Hotels
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Shivalik Public School
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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