Kayla Mattucci in

Kayla Mattucci

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Customer Success Manager at Idelic
📍 Pittsburgh, Pennsylvania, United States

Kayla Mattucci is a Customer Success Manager at Idelic, where she focuses on empowering fleets to optimize performance using safety data. With a Bachelor of Science in Marketing from the University of Pittsburgh, she has progressively advanced through five roles within the company. Colleagues describe her as empathetic, positive, and eager to learn.

Driven by a passion for making a positive impact, Kayla has a significant background in community service. She served with AmeriCorps NCCC, where she held roles as both a Corps Member and a Team Leader, dedicating her time to community-focused missions and building meaningful relationships.

She led critical disaster response and recovery missions in Puerto Rico following Hurricane Maria.

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Experience
11 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Pittsburgh, Pennsylvania, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kayla cares about

Customer Success
Her entire career at Idelic has been focused on customer-facing roles, culminating in her recent promotion to Customer Success Manager.
Fleet Safety
Her professional headline states her role is to empower fleets by helping them leverage safety data, which is core to Idelic's mission.
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Career

Work history

11-2024
Customer Success Manager
Idelic
5-2023 - 11-2024
Customer Support Manager
Idelic
3-2022 - 5-2023
Customer Support Lead
Idelic
9-2021 - 3-2022
Customer Support Agent II
Idelic
3-2020 - 9-2021
Customer Care Agent
Idelic
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2014 - 2016
Bachelor of Science - BS
University of Pittsburgh
2012 - 2014
Sports Management and Marketing
Seton Hill University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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