Keith Ferguson in

Keith Ferguson

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Director of Customer Experience Centers at Siemens Digital Industries Software
📍 Oxford, Michigan, United States

Keith Ferguson is the Director of Customer Experience Centers at Siemens Digital Industries Software, where he leads the "eXplore Centers. " He focuses on accelerating the customer journey to digital transformation through immersive experiences. With a background in marketing and competitive intelligence and a degree from Lawrence Technological University, he is adept at translating complex technology into compelling business solutions.

He believes that up to 80% of a customers learning can occur through virtual exploration before they ever contact a sales team.

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Experience
32 Years
Current Role
Director of Customer Experience Centers
Job Level
Mid-senior
Location
Oxford, Michigan, United States
Personality Overview

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Decision Approach
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Priorities

Topics Keith cares about

Customer Buying Journey
Believes in using immersive, data-driven 3D experiences to give his company a competitive advantage and accelerate sales by educating customers before direct contact with sales teams.
Digital Transformation
His role centers on using physical and virtual experience centers to reveal the "Art of the Possible" and guide customers toward a digital future.
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Career

Work history

2-2021
Director of Customer Experience Centers
Siemens Digital Industries Software
3-2015
Director of Market and Competitive Intelligence
Siemens PLM Software
7-2007 - 3-2015
Director Technical Marketing
Siemens PLM Software
1-2005 - 7-2007
Senior Automotive Marketing
Siemens PLM Software
2-1999 - 1-2005
Senior Technical Consultant
Siemens PLM Software
In the press

Media appearances

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Education
Bachelor's Degree
Lawrence Technological University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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