Kelly Gerard

Visionary
DISC Type : Ds

Chief Administrative Officer at SmarterTravel

Greater Boston, United States

Overview

Kelly has no verified overview

Personality Overview

Objective Evaluator

Fast But Thoughtful

Big Vision Person

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Kelly has no verified topics they care about

Media Appearances

Kelly has no verified media appearances

Work History

9-2023
Chief Administrative Officer at SmarterTravel
12-2021 - 9-2023
Head of Customer Experience & Business Development at SmarterTravel
3-2021 - 12-2021
Director Of Customer Service, Fintech at Hopper
2-2019 - 3-2021
Director Of Client Services at VIPdesk Connect
9-2013 - 3-2016
Director Customer Support at Scratch Wireless, Inc.

Education

Education details unavailable from California State University, Long Beach
Bachelor of Science - BS from International College of the Cayman Islands

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Boston, United States Job Level : Leadership Designation : Chief Administrative Officer at SmarterTravel
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • During followups, use phone or text if needed, they should be fine
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Avoid putting conscious effort into relationship-building
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kelly

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kelly take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kelly

Personality Compatibility


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