Kelly Payton

Energizer
DISC Type : I

Head of Operations at ADVANCE | Trust the Experts

Chester, England, United Kingdom

Overview

Kelly Payton is the Head of Operations at ADVANCE, where she has progressed through key leadership roles including Head of Service and Payroll Manager. She specializes in compliant payroll and accounting solutions for UK contractors and recruiters, backed by her qualifications in Business and Administration.

Her career demonstrates a significant focus on operational leadership and service excellence within the recruitment supply chain. Kelly has built her entire senior career within ADVANCE, showcasing deep company and industry expertise.

Unique fact: She has risen from a Payroll Manager to Head of Operations all within the same company.

Personality Overview

Imaginative

Relationship Oriented

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Contractor Payroll Solutions
Her company, ADVANCE, specializes in FCSA accredited Umbrella, Limited Company, and Self-Employment/CIS solutions for UK contractors.
Operational Leadership
Her career progression from Payroll Manager to Head of Service and now Head of Operations highlights her expertise in leading and scaling service-based operations.
Recruitment Partnerships
ADVANCE's business model is built on working in partnership with recruitment businesses, a key area of focus for her role.

Media Appearances

Kelly has no verified media appearances

Work History

10-2024
Head of Operations at ADVANCE | Trust the Experts
3-2019 - 10-2024
Head of Service at ADVANCE | Trust the Experts
11-2016 - 3-2019
Payroll Manager at ADVANCE | Trust the Experts
1-2014 - 5-2014
Recruitment Resourcer at Hays
2-2013 - 1-2014
Recruitment Resourcer at Bluestones Investment Group

Education

11-2011 - 11-2012
Intermediate Level Apprenticeship in Business and Administration in the Business Skills Sector from Business and Administration Apprenticeship
11-2011 - 11-2012
Level 2 NVQ Certificate in Business and Administration from Business and Administration Apprenticeship

More Information

Social Presence :

Prographics :

Exp : 11 Location : Chester, England, United Kingdom Job Level : Mid-senior Designation : Head of Operations at ADVANCE | Trust the Experts
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be excessively objective, be a storyteller
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Kelly

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Kelly take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Kelly

Personality Compatibility


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