Kelly Williams is an experienced contact centre leader, currently serving as the Head of Operations at Ascensos. With a strong background in the outsourcing industry, she specializes in service delivery, operations management, and omni-channel customer service, previously holding senior roles at Teleperformance UK.
Based on her professional interests, she appears to follow developments in technology, retail, and beauty, with a focus on major brands like Salesforce, ASOS, and The Estée Lauder Companies. She is actively engaged in promoting her team and company culture online.
Kelly is a proponent of celebrating team success, publicly recognizing her colleagues at company events like the "Archie Awards. "
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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