Kemar Brown in

Kemar Brown

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Customer Success Manager at Duel Tech
📍 New York City Metropolitan Area, United States

Kemar is a Customer Success Manager with over eight years of experience in B2B SaaS solutions, driving revenue retention and product adoption. Leveraging a background in psychology from John Jay College, he excels in mitigating account risks and cultivating strong client relationships through his proactive and empathetic approach.

Outside of his tech career, Kemar was a collegiate athlete, playing as a goalkeeper for the mens soccer team at John Jay College. His creative side is highlighted by certifications as an Art Director and Graphic Designer, showcasing a blend of analytical and artistic skills.

He co-founded and served as the Head of Hospitality for Royal Chateau Hall, an event management business.

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Experience
15 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
New York City Metropolitan Area, United States
Personality Overview

How Kemar shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kemar cares about

Customer Success
His entire career focuses on leading enterprise customers to their desired outcomes and driving revenue retention through strong customer success strategies.
SaaS & Tech
Specializes in B2B SaaS solutions, with a deep understanding of driving value, adoption, and retention within the dynamic tech landscape.
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Career

Work history

7-2024
Customer Success Manager
Duel Tech
7-2020 - 11-2023
Customer Success Manager
Live Story
4-2015 - 5-2020
Co-Founder, Head of Hospitality
Royal Chateau Hall
9-2013 - 9-2015
Visuals Manager / Digital Marketer
UNIQLO
9-2009 - 8-2013
Customer Success Associate
Bitterroot Agency
In the press

Media appearances

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Education
2007 - 2011
Bachelor's degree
John Jay College (CUNY)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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