Kendra Ruff

Enthusiast
DISC Type : i

Director at Lithia & Driveway

Billings, Montana, United States

Overview

Kendra has no verified overview

Personality Overview

Story Driven

Non-Confrontational

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Kendra has no verified topics they care about

Media Appearances

Kendra has no verified media appearances

Work History

7-2025
Director at Lithia & Driveway
7-2023 - 10-2025
Senior Manager, Finance Training at Lithia & Driveway
7-2022 - 7-2023
Finance Training Manager at Lithia & Driveway
10-2005 - 4-2007
Assistant Office Manager at Spitzer Autoworld
5-2002 - 8-2005
Office Administrator at Archie Cochrane Ford

Education

1998 - 2002
Bachelor of Arts from Rocky Mountain College
2012 - 2014
Accounting from University of Montana

More Information

Social Presence :

Prographics :

Exp : 8 Location : Billings, Montana, United States Job Level : Mid-senior Designation : Director at Lithia & Driveway
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Insights For Selling To Kendra

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kendra is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kendra

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kendra move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kendra take some risk or not?

  • They can take some low-probability risks if needed.

You And Kendra

Personality Compatibility


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