Kendra Tornheim

Initiator
DISC Type : Di

Staff DevOps Engineer at Teladoc Health

Huckleberry Corner, Massachusetts, United States

Overview

Kendra is a detail-oriented platform engineer specializing in cloud transformation, CI/CD automation, and SDLC enablement for the Healthcare and Adtech industries. A graduate of Brown University, colleagues describe her as an "organized and meticulous" technical expert, mentor, and trainer.

Outside of her engineering work, Kendra is a multifaceted artist and musician. She creates and sells wire art jewelry, enjoys songwriting, and is a fan of science fiction, fantasy, and folk music. She often participates in SFF conventions, LARPing, and other geeky discussions.

She has been creating jewelry with wire, hand-colored brass, and antique keys for over 15 years.

Personality Overview

Conviction Driven

Risk-Accepting

Impact-Oriented

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

DevOps Automation
Has extensive experience writing Jenkins, Ansible, Puppet, and Python scripts to automate deployments and reduce errors at Yahoo, AOL, and Teladoc Health.
Secure Engineering
Emphasizes security best practices, once noting her favorite job candidate immediately questioned a proposed change that would have opened a debug port in a development environment.
Creative Arts
Creates and exhibits wire art jewelry featuring antique keys and hand-colored brass, participating in various art shows and folk festivals.

Media Appearances

Kendra has no verified media appearances

Work History

3-2023 - 1-2026
Staff DevOps Engineer at Teladoc Health
4-2019 - 3-2023
Principal Production Engineer (DevOps) at Yahoo
5-2016 - 4-2019
Senior Software Engineer (DevOps) at AOL
1-2014 - 5-2016
DevOps Engineer at Millennial Media
4-2012 - 1-2014
DevOps Engineer at Jumptap

Education

Bachelor of Arts (B.A.) from Brown University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Huckleberry Corner, Massachusetts, United States Job Level : N/A Designation : Staff DevOps Engineer at Teladoc Health
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Insights For Selling To Kendra

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kendra is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Kendra

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Kendra move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Kendra take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Kendra

Personality Compatibility


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