Kent Smith

Inspirer
DISC Type : di

Lead, Specialist Solutions Engineer at Salesforce

Chicago, Illinois, United States

Overview

Kent is a Lead Solutions Engineer at Salesforce specializing in Sales and Revenue Cloud. His career is marked by significant achievements, including helping grow a previous companys ARR by over 10x while leading sales operations. People who have worked with him describe him as detail-oriented and hard-working.

Outside of his professional life, Kent is a family man who enjoys spending time with his wife and two young daughters. His personal interests include reading, traveling, being outdoors, and playing with his dogs, reflecting a love for both adventure and quiet time at home.

He is the recipient of the internal "Grahammy" award for being a top monthly performer and the "GRIT" award for representing company culture and values.

Personality Overview

Fast Adopter

Charming & Persuasive

Decisive

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Revenue Cloud Solutions
As a Solution Engineer Specialist at Salesforce, he focuses on proving out Revenue Cloud and product-to-cash solutions for customers.
Sales Operations
Previously directed Sales Operations at Threekit, developing forecasting processes and strategy that supported a 10x growth in ARR.
AI-Powered Commerce
He has posted online about how AI is making it easier for customers to purchase complex products, such as doors, directly from their computers.

Media Appearances

Kent has no verified media appearances

Work History

11-2025
Lead, Specialist Solutions Engineer at Salesforce
2-2023 - 11-2025
Director of Sales Operations & Strategy at Threekit Visual Commerce
3-2021 - 2-2023
Senior Manager Sales Operations at Threekit Visual Commerce
5-2019 - 5-2020
Product Manager at Threehub (threekit company)
4-2019 - 3-2021
Sales Operations Manager at Threekit Visual Commerce

Education

MBA from William & Mary – Raymond A. Mason School of Business
BBA from Ohio University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Chicago, Illinois, United States Job Level : Mid-senior Designation : Lead, Specialist Solutions Engineer at Salesforce
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Insights For Selling To Kent

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kent is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Kent

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Kent move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Kent take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Kent

Personality Compatibility


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