Kent Walker

Visionary
DISC Type : Ds

Vice President | Sales | Agentic AI, CX & Contact Center Transformation at Persistent Systems

Greater Philadelphia, United States

Overview

Kent Walker is a technology sales leader at Persistent Systems, focusing on AI-driven customer experience and contact center transformation for the BFSI and HLS sectors. Educated at The Wharton School and the University of Delaware, he is known for building GTM teams and driving significant revenue growth. People who have worked with him describe him as creative.

Outside of his direct professional roles, Kent is passionate about advising early-stage startups on their go-to-market strategies. He shows a keen interest in powerful stories of human perseverance and familial bonds, as seen in his appreciation for athletes like Dick Hoyt.

He once led his teams at UiPath to grow two major enterprise clients from $30k to $7. 3M in annual recurring revenue in just two years.

Personality Overview

Goal-Oriented

Fast But Thoughtful

Big Vision Person

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

AI in CX
His current role at Persistent Systems and previous work at DRUID AI centers on leveraging Agentic and Generative AI to transform the customer experience.
Go-to-Market Strategy
A core theme in his career, he has advised multiple early-stage AI companies like EvolutIA and Founda on launching and scaling in North America.
Healthcare Interoperability
Through his work at Founda, he focused on connecting EHR and patient data, and has publicly shared his commitment to improving healthcare systems.

Media Appearances

Kent has no verified media appearances

Work History

8-2025
Vice President | Sales | Agentic AI, CX & Contact Center Transformation at Persistent Systems
6-2024 - 9-2025
GTM Advisor at EvolutIA
8-2023 - 6-2024
Enterprise Sales Leader | Northeast, Mid-Atlantic & Central at DRUID AI
10-2022 - 8-2023
GTM Advisor | NAMER Sales at Founda
10-2019 - 5-2022
Global Client Leader | COMCAST and Johnson & Johnson | Global Accounts Team at UiPath

Education

Graduate Certification from The Wharton School
BA from University of Delaware

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Philadelphia, United States Job Level : Senior Designation : Vice President | Sales | Agentic AI, CX & Contact Center Transformation at Persistent Systems
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Insights For Selling To Kent

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kent is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kent

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kent move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kent take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kent

Personality Compatibility


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