Kevin Lau

Examiner
DISC Type : cs

Director of Operations at HMSHost

San Francisco Bay Area, United States

Overview

Kevin has no verified overview

Personality Overview

Overcautious

Process Oriented

Unexpressive

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Kevin has no verified topics they care about

Media Appearances

Kevin has no verified media appearances

Work History

2-2022
Director of Operations at HMSHost
11-2015 - 1-2022
Multi-Unit Operations Manager at HMSHost
5-2005 - 8-2013
Operations Manager at Hard Rock Cafe
5-2001 - 4-2005
Retail Supervisor at Hard Rock Cafe

Education

1996 - 2002
BS from San José State University
1992 - 1996
Education details unavailable from St. Ignatius College Preparatory

More Information

Social Presence :

Prographics :

Exp : 22 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director of Operations at HMSHost
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kevin

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Kevin take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Kevin

Personality Compatibility


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