Kevin Lau in

Kevin Lau

Pioneer · DISC type Dsi
Vice President of Customer Engagement at Freshworks
📍 San Diego, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
19 Years
Current Role
Vice President of Customer Engagement
Job Level
Senior
Location
San Diego, California, United States
Personality Overview

How Kevin shows up

Decisive But Friendly
Friendly But Fast
Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Priorities

Topics Kevin cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2024
Vice President of Customer Engagement
Freshworks
11-2022
Course Instructor
Product Marketing Alliance
4-2023 - 3-2024
Sr. Director of Global Customer Engagement
F5
8-2022 - 4-2023
Sr. Director of Customer Advocacy & Experiential Marketing
F5
11-2021 - 5-2023
Advisor, Customer Experience (CX) Program
California State University - East Bay
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2004 - 2008
Bachelor of Arts (B.A.)
UC San Diego
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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