Ajay Simhan in

Ajay Simhan

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Manager - Solution Engineering at Freshworks
📍 Chennai, Tamil Nadu, India

Ajay Simhan is a Manager of Solution Engineering at Freshworks, specializing in analytics, business intelligence, and emerging technologies. With an MBA from the Great Lakes Institute of Management, he focuses on solving real-world problems for clients by helping them adopt and implement customer engagement products.

Outside of his core role, Ajay is a passionate marketing enthusiast and public speaker. He frequently delivers guest lectures to MBA students on topics like go-to-market strategies and represents Freshworks at tech events, where he enjoys storytelling and engaging with attendees.

Unique fact: He was awarded the Gold Medal for graduating as the top-ranked student in his MBA batch.

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Experience
12 Years
Current Role
Manager - Solution Engineering
Job Level
Middle
Location
Chennai, Tamil Nadu, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ajay cares about

AI in Customer Service
He often presents on Freshworks' customer service suite with a special focus on the company's Freddy AI, highlighting its game-changing capabilities for customer engagement.
Go-to-Market Strategy
He has a keen interest in marketing and has delivered guest lectures to business school students on GTM strategies, particularly focusing on inbound marketing.
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Career

Work history

9-2024
Manager - Solution Engineering
Freshworks
3-2023 - 10-2024
Lead Solution Engineer
Freshworks
1-2021 - 3-2023
Senior Solution Engineer
Freshworks
9-2020 - 1-2021
Senior Product Consultant
CASA.Retail AI
12-2016 - 9-2020
Product Manager
KKMSOFT (P) LTD.
In the press

Media appearances

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Education
1-2019 - 9-2022
Master of Business Administration - MBA
Great Lakes Institute of Management
2009 - 2013
Bachelor of Engineering - BE
Panimalar Institute Of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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