Kim Hằng Nguyễn in

Kim Hằng Nguyễn

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Senior Customer Experience Consultant at Voya Financial
📍 Philadelphia, Pennsylvania, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
7 Years
Current Role
Senior Customer Experience Consultant
Job Level
Middle
Location
Philadelphia, Pennsylvania, United States
Personality Overview

How Kim shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kim cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2025
Senior Customer Experience Consultant
Voya Financial
4-2023 - 9-2025
Customer Experience (CX) Consultant
Voya Financial
11-2021 - 1-2023
Customer Experience (CX) Specialist, Global Customer Experience
Illumina
6-2021 - 11-2021
Research Collaborator
Illumina
6-2021 - 6-2021
Researcher and Winner, International University Behavioral Economics Nudgestorm Challenge
Fintonic
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2020 - 2021
Master's degree
University of Pennsylvania
4-2022 - 7-2022
Mini MBA
MiniMBA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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