Kimberly Ayala
Login to view DISC.Kimberly Ayala is the Director of Customer Success at Akeneo, leading strategy across the Americas and APAC. With over 15 years of experience, she specializes in guiding enterprise customers through complex tech transformations and driving business outcomes. She holds a Masters degree from the University of Connecticut School of Business.
Outside of her primary role, Kimberly is deeply invested in the customer success community. She is an ambassador for the Customer Success Collective, where she co-hosts a podcast and speaks at conferences. She also volunteers with Women of Customer Success, focusing on mentorship and community efforts.
She was recently named one of the "One to Watch in Customer Success" for 2025.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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