Krish Swamy

Initiator
DISC Type : Di

Chief Data and Analytics Officer at Citizens

San Francisco Bay Area, United States

Overview

Krish Swamy is the Chief Data and Analytics Officer at Citizens, where he leads the strategy for data, analytics, and Generative AI. An alumnus of the Indian Institute of Management Ahmedabad, his career includes senior roles at Wells Fargo and Capital One, focusing on driving data-driven, transformative business outcomes.

Based in the San Francisco Bay Area, Krish is a Golden State Warriors fan and enjoys exploring both Western and Indian classical music in his spare time. He grew up in Mumbai but now self-identifies as a Bay Area person.

He champions enterprise-wide data literacy through a gamified training program, where non-data professionals often top the monthly leaderboards.

Personality Overview

Impact-Oriented

Risk-Accepting

Confident

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Enterprise GenAI Strategy
Heads the Generative AI Council at Citizens, focusing on practical applications like complaint analysis and knowledge management with a human-first approach.
Data-Driven Culture
Passionate about company-wide upskilling in data, making training available to all colleagues and creating a "data-first mindset" beyond just the analytics teams.
Operationalizing AI
Focuses on moving machine learning models from the experimental "sandbox" to real-world applications that generate tangible business value and solve concrete problems.

Media Appearances

Scaling ML & GenAI with Purpose: Krish Swamy, CDAO at Citizens Financial. Featured in CDO Magazine

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AI, Risk, and the Future of Banking with Citizens Financial CDAO Krish Swamy. Featured in CDO Magazine

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Krish Swamy, CDAO at Citizens Financial. Featured in YouTube

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Work History

8-2023
Chief Data and Analytics Officer at Citizens
12-2015 - 7-2023
Senior Vice President - Enterprise Analytics and Data Science at Wells Fargo
6-2003 - 11-2015
Director at Capital One
2001 - 2003
Consultant at KPMG
5-1996 - 4-2000
Consultant at Accenture

Education

MBA from Indian Institute of Management Ahmedabad
BS from University of Mumbai

More Information

Social Presence :

Prographics :

Exp : 28 Location : San Francisco Bay Area, United States Job Level : Leadership Designation : Chief Data and Analytics Officer at Citizens
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Insights For Selling To Krish

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Clearly address the competitive aspects

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krish is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Krish

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Krish move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Krish take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Krish

Personality Compatibility


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