Krishnakumar Balakrishnan

Enthusiast
DISC Type : i

Director of IT at Farmers Insurance

Los Angeles, California, United States

Overview

Krishnakumar Balakrishnan is the Director of IT at Farmers Insurance, where he functions as an AI-led transformation leader. He specializes in deploying AI and automation to generate measurable value, drawing on a background that includes a BE from Bharathiar University and certification as a Cloudera Certified Developer for Apache Hadoop.

He has a passion for building and scaling IT teams, equipping them with advanced AI and automation skills to drive business efficiency and keep the company at the forefront of the insurance industry.

Unique fact: Krishnakumar focuses on incubating new teams from the ground up, specifically to enhance capabilities in Gen AI, process automation, and chatbot integration.

Personality Overview

Amiable & Agreeable

Story Driven

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

AI Transformation
Leads efforts at Farmers Insurance to deploy and derive measurable value from AI-led digital transformation initiatives.
Process Automation
Focuses on improving business efficiency using automation tools, including Gen AI, chatbots, and self-service features within the Salesforce Service Cloud.
IT Team Building
His role involves incubating and scaling IT teams, equipping them with the necessary skills to excel in AI and automation.

Media Appearances

Krishnakumar has no verified media appearances

Work History

4-2022
Director of IT at Farmers Insurance
8-2016 - 4-2022
Technical Program Manager at Farmers Insurance
10-2010 - 8-2016
Solution Design and Delivery at Farmers Insurance
5-2002 - 8-2004
Programmer analyst at iNautix Technologies

Education

1998 - 2002
BE from Bharathiar University
2013 - 2013
Data Analytics from Hadoop and Big Data Technologies

More Information

Social Presence :

Prographics :

Exp : 17 Location : Los Angeles, California, United States Job Level : Mid-senior Designation : Director of IT at Farmers Insurance
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Insights For Selling To Krishnakumar

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krishnakumar is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Krishnakumar

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Krishnakumar move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Krishnakumar take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Krishnakumar

Personality Compatibility


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