Krishnakumar Balakrishnan in

Krishnakumar Balakrishnan

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Director of IT at Farmers Insurance
📍 Los Angeles, California, United States

Krishnakumar Balakrishnan is the Director of IT at Farmers Insurance, where he functions as an AI-led transformation leader. He specializes in deploying AI and automation to generate measurable value, drawing on a background that includes a BE from Bharathiar University and certification as a Cloudera Certified Developer for Apache Hadoop.

He has a passion for building and scaling IT teams, equipping them with advanced AI and automation skills to drive business efficiency and keep the company at the forefront of the insurance industry.

Unique fact: Krishnakumar focuses on incubating new teams from the ground up, specifically to enhance capabilities in Gen AI, process automation, and chatbot integration.

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Experience
17 Years
Current Role
Director of IT
Job Level
Mid-senior
Location
Los Angeles, California, United States
Personality Overview

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Priorities

Topics Krishnakumar cares about

AI Transformation
Leads efforts at Farmers Insurance to deploy and derive measurable value from AI-led digital transformation initiatives.
Process Automation
Focuses on improving business efficiency using automation tools, including Gen AI, chatbots, and self-service features within the Salesforce Service Cloud.
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Career

Work history

4-2022
Director of IT
Farmers Insurance
8-2016 - 4-2022
Technical Program Manager
Farmers Insurance
10-2010 - 8-2016
Solution Design and Delivery
Farmers Insurance
5-2002 - 8-2004
Programmer analyst
iNautix Technologies
In the press

Media appearances

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Education
1998 - 2002
BE
Bharathiar University
2013 - 2013
Data Analytics
Hadoop and Big Data Technologies
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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