Kristen Brown in

Kristen Brown

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Training Specialist at Pepco Holdings
📍 Newark, Delaware, United States

Driven customer service professional and training specialist with a background managing and training teams. Kristen holds a Bachelor of Business Administration and is a certified Ulysses Service and Coaching Mentor, focused on developing and implementing effective training programs.

Kristen has experience traveling between multiple service centers to conduct training and ensure consistent quality standards across different locations.

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Experience
27 Years
Current Role
Training Specialist
Job Level
Junior
Location
Newark, Delaware, United States
Personality Overview

How Kristen shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kristen cares about

Employee Coaching
As a certified Ulysses Service and Coaching Mentor, she focuses on advising employees and providing individual counseling to enhance performance and meet company goals.
Client-Centric Training
Her background includes working closely with clients to communicate and identify specific training needs, ensuring programs align with their protocols and goals.
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Career

Work history

12-2019
Training Specialist
Pepco Holdings
2-2019 - 12-2019
Corporate Trainer
Essendant
4-2013 - 2-2019
Training Specialist
Convergent Resources, Inc.
2007 - 2012
Corporate Trainer
Assurant Specialty Property
2005 - 2007
Unit Manager
Assurant Specialty Property
In the press

Media appearances

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Education
2015 - 2017
Bachelor of Business Administration (B.B.A.)
Liberty University
1999 - 2001
Associate's degree
KY College of Business and Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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