Kristin Greene

Inquirer
DISC Type : dc

Associate Director, Field Engagement Evolution at Merck

Allentown, Pennsylvania, United States

Overview

Kristin is an Associate Director at Merck, focused on field strategy and innovation to evolve customer engagement. Her career began in the non-profit sector, building a strong foundation in leadership and policy formation. She holds an Innovation Strategy Certificate from Cornell University.

Drawing from her early career in non-profit work for individuals with developmental disabilities, Kristin developed a deep sense of empathy and effective communication. This humanistic approach informs her current leadership style and professional relationships, blending corporate strategy with a genuine care for people.

She was one of only four headquarters employees at Merck selected for the prestigious AVANT Leadership acceleration program.

Personality Overview

Judgemental

Hard To Convince

Demanding

They can be nudged to make faster decisions by offering what they value.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Customer Engagement Models
Her roles consistently focus on evolving customer experience through agile experimentation, remote platforms, and omni-channel programs.
Pharmaceutical Field Strategy
Her title and responsibilities directly involve leading and managing field programs and capabilities to advance customer relations and achieve business results for Merck.
Leadership Development
Selected for Merck's AVANT leadership program, she also highlights effective leadership and communication as key transferable skills from her non-profit background.

Media Appearances

Kristin has no verified media appearances

Work History

1-2023
Associate Director, Field Engagement Evolution at Merck
1-2020 - 1-2023
Associate Director, Field Strategy & Operations at Merck
5-2019 - 1-2020
Sr. Specialist, Digital Customer Engagement Capabilities at Merck
4-2017 - 10-2017
AVANT Leadership Program at Merck
5-2016 - 5-2019
Sr. Specialist, Strategic Sampling Operations at Merck

Education

1996 - 2000
Bachelor's Degree from Commonwealth University-Bloomsburg
1993 - 1996
High School Diploma from Northern Lehigh High School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Allentown, Pennsylvania, United States Job Level : N/A Designation : Associate Director, Field Engagement Evolution at Merck
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Insights For Selling To Kristin

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristin is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Kristin

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Kristin move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Kristin take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Kristin

Personality Compatibility


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