Kristine O'Brien

Enthusiast
DISC Type : i

Associate Vice President of Administrative Systems at Northwestern University

Evanston, Illinois, United States

Overview

Kristine is a highly accomplished IT executive with extensive experience leading large-scale administrative and supply chain systems for organizations like Northwestern University, Amway, and Hewlett-Packard. Her colleagues describe her as a strategic, action-oriented, and take-charge leader. She holds a Bachelor of Arts from Northwestern University.

Now retired from her technology career, Kristine is focusing on her passions for volunteering and traveling. She values maintaining long-term connections with former colleagues and friends from her distinguished career, cherishing the memories and shared successes from past projects.

Unique fact: While at Amway, Kristine directed global strategic planning for an annual spend of over $350 million, involving more than 2, 000 resources.

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Large-Scale Leadership
Managed teams of over 150 employees and contractors, consistently praised for her mentorship and ability to drive results in complex, global environments.
Strategic IT Planning
Specializes in long-range IT planning, portfolio management, and enterprise architecture, having led these functions at multiple Fortune 500 companies.
Customer Satisfaction
Employs a customer-focused management style and successfully implemented a customer satisfaction metric at Northwestern University, achieving an 80% satisfaction rate.

Media Appearances

Kristine has no verified media appearances

Work History

10-2014 - 10-2025
Associate Vice President of Administrative Systems at Northwestern University
10-2014 - 3-2016
Director of Finance, Facilities, and Research Administration at Northwestern University
7-2012 - 10-2014
Vice President - IT Services at Amway
3-2011 - 6-2012
Director, Enterprise Architecture and Portfolio Management at Amway
12-2009 - 3-2011
Strategic Development Manager for HP's Supply Chain Operations for the Printer Division at Hewlett-Packard

Education

1983 - 1987
Bachelor of Arts (B.A.) from Northwestern University
1979 - 1983
Education details unavailable from Ursuline Academy-Cincinnati

More Information

Social Presence :

Prographics :

Exp : 27 Location : Evanston, Illinois, United States Job Level : N/A Designation : Associate Vice President of Administrative Systems at Northwestern University
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Insights For Selling To Kristine

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristine is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Kristine

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kristine move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kristine take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Kristine

Personality Compatibility


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