Kuber S. in

Kuber S.

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Customer Success Executive at Cisco
📍 Canberra, Australian Capital Territory, Australia

Kuber is a Senior Customer Success Executive at Splunk, focused on transforming customer success into a predictable revenue engine for B2B SaaS companies. Educated at the University of New South Wales and ANU, colleagues describe him as dedicated, proactive, and customer-focused, with expertise in accelerating adoption and proving ROI.

He developed proprietary frameworks, including the Customer Predictability Index (CPI), to guide CS strategy and execution.

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Experience
13 Years
Current Role
Customer Success Executive
Location
Canberra, Australian Capital Territory, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kuber cares about

CS as Revenue
His core philosophy is turning customer success from a cost center into a revenue engine by driving adoption, renewals, and expansion.
Proving Customer ROI
Focuses on aligning technology with measurable business outcomes to prove value and eliminate churn risk for enterprise clients.
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Career

Work history

6-2025
Customer Success Executive
Cisco
2-2024 - 6-2025
Snr Customer Success Manager
Vectra AI
5-2021 - 2-2024
Customer Success
Shibumi
4-2019 - 4-2021
Customer Success Manager
Instaclustr
9-2014 - 4-2019
Senior Solutions and Systems Engineer
ContentKeeper Technologies
In the press

Media appearances

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Education
2013 - 2015
Masters of Information Systems and Project Management
University of New South Wales
2008 - 2011
Bachelor of Systems Engineering (honours)
The Australian National University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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